As many of you know, Hurricane Irma is expected to make landfall in Florida late this week. While it is too early to know what areas of Florida will be directly affected, we will be watching this storm very closely through the week.
Our office will be CLOSED Friday September 8th and Monday September 11th.
Please expect longer than usual email and voicemail response times. Our phone system will be shut down and not accepting messages as of September 7 at 4:30 EST. Please click here for more info.
No express orders will be honored this week. All orders will continue to be processed and shipped in the order they are received. There will be no expedited processing or Florida Rush. We apologize for any inconvenience this may cause, and our shipping department will do their best to maintain normal packing/processing times as much as possible.
Once the storm has passed, we will determine whether or not we will honor express orders the week of September 11th. At this time, it does not appear that any express orders will be honored, nor will there be any expedited processing or Florida Rush. Again, we apologize for the inconvenience.
Please be aware that depending on what happens with this storm, we may experience intermittent and unannounced power/website outages, office closures, processing and/or shipping delays. We will do our best to maintain normal packing/processing times and email response times, however the safety of our employees, their families, and our facility will come first. We hope that everyone understands!
We thank you all for the love and concern everyone is sending us!